Frequently Asked Questions

What is it like to work together?2023-09-30T14:27:50-04:00

We are a full-service design-build studio crafting one-of-a-kind interiors. This turnkey approach enables us to manage each project from the initial concept design to completion. At our core, we are problem solvers and master space planners who relish the complexities and quirkiness of old houses. Our clients continually mention they are relieved to have us “driving the bus.” We work closely with you to understand your vision and the way you live so we can create spaces that exceed your design goals. Once decisions have been made and budgets set, we then handle all logistics, installations, etc. This trust, and our step-by-step process, is key to our success and a beautiful outcome.

Can you explain your process?2023-09-30T14:31:31-04:00

Nikki will schedule a phone call to understand your project, investment expectations, and timeframe. If it’s a fit, we kick off with a complimentary in-home meeting to discuss your vision and see your home. We then submit a design proposal outlining the scope of work and associated design fee per room. After approval and design fee payment, we schedule your project and start the in-depth research and planning to bring your vision to fruition. This process can take from six weeks to several months, depending on the complexity of the work. The client presentation is an exciting meeting where we share all of the plans, elevations, and selections for your project. If revisions are requested, we make the changes and then move to the purchasing and execution phase. During this time, we communicate details to vendors, place all orders, track deliveries, manage scheduling, and all the trades working in your home. The final component is the project wrap where we install all the furnishings, attend to the punch list, present a product care guide, and leave you with a clean, quiet, and beautifully transformed space!

Do you have a minimum project size requirement?2023-09-30T14:28:50-04:00

Our minimum job is two complete rooms, whether that includes a renovation or a fully designed and decorated room, right down to the art on the walls and the pillows on the sofa. All of the items that are selected for your project are purchased, procured and installed by Shaker Interiors and our receiving and delivery team. We believe in “doing it once and doing it right.” That means using the highest quality materials (i.e. ones that will survive busy families and pets), workmanship, and professional standards.

Who will be working in our home?2023-09-18T16:44:22-04:00

Nikki and Gerald have a vast network of trustworthy, personable, skilled trades and artisans. Each of these professionals has worked with us for years and meets our high expectations in terms of finished product, scheduling, tidiness. We think you’ll agree! Gerald and Nikki are very hands on and will be your point of contact for the project’s entirety. Gerald serves as project manager and foreman.

What areas do you serve?2023-09-18T16:44:28-04:00

We are based in Shaker Heights and serve clients on the east side of town. The majority of our projects are in the Heights, Pepper Pike, Gates Mills, and Hunting Valley.

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